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At Truck To Trailer Parts, we understand that timely and reliable delivery is essential to your business. That’s why we offer a range of shipping options to meet your needs, with a commitment to ensuring your order gets to you as quickly and efficiently as possible.

General Shipping Information

Our estimated shipping times are based on transit times and do not include order processing or manufacturing times. Typically, processing takes between 24 to 48 hours. For exact processing and shipping estimates, feel free to reach out to our customer service team. If you need to update your address after your order has shipped, our team can assist you, but please note that any fees for address changes are the responsibility of the customer.

Shipping Methods & Transit Times

• Small Package Saver: 3 to 7 business days*
  (Ideal for items under 10 pounds and most products eligible for FREE SHIPPING)
• Ground: 1 to 6 business days*
  (Typically shipped via UPS, with occasional FedEx shipments)
• Second Day Air: 2 to 3 business days*
  (Contact our sales team to arrange this expedited shipping option)
• Next Day Air: 1 to 2 business days*
  (For urgent deliveries, contact our sales team)
• Canada: 1 to 6 business days*
  (Transit times vary depending on customs clearance)
• Large Package Rate: 3 to 5 business days*
  (Specially rated for residential deliveries of larger items)
• Will Call - Customer Pickup: No shipping charges
  (Request this option if you'd prefer to pick up your order directly from our North Carolina warehouse)

*We process and ship orders from Monday through Saturday, excluding major U.S. holidays. Most orders are dispatched from our North Carolina warehouse.

Freight & Oversize Shipments

For oversized shipments, we use Freight/LTL shipping, which is designed for commercially zoned properties. If you’re shipping to a non-commercial address, please note that additional charges may apply. When receiving freight shipments, carefully inspect the package for any damages and note exceptions on the receipt. If you require additional services such as a lift gate, these will incur extra fees charged by the freight carrier, payable by the customer.

Free Shipping Promotions

We’re proud to offer Free Shipping on eligible items within the contiguous 48 United States. If you’re located outside of this region, we’ll provide an accurate shipping quote upon request. Please note that some oversized or freight items may not be eligible for free shipping unless otherwise specified.

Canada Shipments

For shipments to Canada, any applicable customs duties, taxes, and brokerage fees are the customer’s responsibility. Please ensure these fees are paid in a timely manner to avoid delays or abandonment of your product.

International Shipments

We ship internationally! If your location isn’t supported during checkout, contact us for a custom shipping quote. International customers are responsible for duties, taxes, and customs charges associated with their shipment. Our team is here to make sure your order reaches you wherever you are in the world.

For any questions or assistance with your shipping needs, contact us at:

• Phone: +1 (252) 220-8829
• Email: support@trucktotrailerparts.com

At Truck To Trailer Parts, we're committed to getting your parts delivered safely and on time, no matter where you are!