Returns Process

Not 100% satisfied? You can return any eligible part within 30 days of receiving it. Contact us first so we can make the process smooth — in most cases we'll even send you a free USPS return label.

How Returns Work

1. Contact us first. Email support@trucktotrailerparts.com or call +1 (877) 290-1637 to get a Return Authorization (RA) number. Returns without an RA number can't be accepted.
2. Ship it back. In most cases we'll provide a free USPS return label. Pack the part in its original packaging, new and uninstalled, in saleable condition.
3. Get your refund. Once received and inspected, your credit is processed within 48 hours.

Return Rules

• Returns accepted within 30 days of receipt, with a valid RA number.
• Items must be new, uninstalled, undamaged, and in original packaging.
• Products that have been installed or modified cannot be accepted.
• Shipping charges are non-refundable.
• Special Order items and electronics are non-refundable — you'll be notified and asked to authorize before such an order is processed.

All of our products are new and unused unless specifically listed otherwise, and every product is listed by brand and manufacturer part number. Above all else we want 100% customer satisfaction — if anything needs our attention, work with us and we'll make it right.